Contact the FDIC | FDIC (2024)

FDIC Information and Support Center

The FDIC Information and Support Center allows users to submit a request or complaint, check on the status of a complaint or inquiry, and securely exchange documents with the FDIC.

Organization Directory and Office Contacts

Find information on FDIC Management structure and location of FDIC offices.

Visiting the FDIC

Information and directions for those visiting the FDIC Headquarters and Virginia Square offices.

Contacts by Subject

Assessment Information

Get information on the deposit insurance assessment process including calculating the quarterly assessment invoice; paying the invoice by ACH; pricing of risk-based assessment rates; reporting requirements for the assessment base; using the assessment transactions in FDICconnect; and charging of assessments for new institutions, voluntary liquidations, and mergers. You will also find sample invoices for both small and large institutions.

Toll-free number:

800-759-6596, Option 2

Email address:

assessments@fdic.gov

Mailing address:

Federal Deposit Insurance Corporation
Division of Finance
3501 North Fairfax Drive
Building E, 5th floor
Arlington, VA 22226

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Asset Sales, Unclaimed Funds, and Non-deposit Claims

Toll-free number:

800-568-9161

Email addresses:

Asset sales: assetmarketing@fdic.gov

Real Estate Sales: realestateforsale@fdic.gov

Unclaimed Funds: depositorservices@fdic.gov

Non-deposit Claims: nondepclaimsdal@fdic.gov

Close Bank

Toll-free number:

888-206-4662

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Bank Statistics

Ask questions about the data or reports provided by the FDIC. Responses to requests are subject to available resources.

Toll-free number:

877-ASK-FDIC (877-275-3342)

Mailing address:

Federal Deposit Insurance Corporation
Division of Insurance and Research
550 17th Street, NW
Washington, DC 20429-9990

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Careers at FDIC

Get information on FDIC career opportunities and current job openings.

Toll-free numbers:

877-ASKFDIC (877-275-3342), press 1, then press 2, then press 3

TDD: 800-925-4618

Email address:

careers@fdic.gov

Mailing address:

Federal Deposit Insurance Corporation
Human Resources Branch
3501 North Fairfax Drive
D Building, 3rd Floor
Arlington, VA 22226

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Consumer Resource Center

Toll-free number:

877-ASKFDIC (877-275-3342); Option 2

Mailing address:

Consumer Response Unit
National Center for Consumer and Depositor Assistance (NCDA)
1100 Walnut Street, Box #11
Kansas City, MO 64106

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Deposit Insurance Assessments/Fund

Get information on the risk-based premium system — including current rates and recent rate cases presented to the FDIC Board of Directors — and other items for those concerned with deposit insurance from the banking industry's point-of-view.

Toll-free number:

800-759-6596

Email address:

assessments@fdic.gov

Mailing address:

Federal Deposit Insurance Corporation
Division of Insurance and Research
550 17th Street, NW (4th Floor)
Washington, DC 20429-9990

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Deposit Insurance Coverage

Visit the FDIC Information and Support Center.

Get answers to questions about the standard insurance amount — $250,000 per depositor, per insured bank, for each account ownership category.

Toll-free number:

877-ASKFDIC (877-275-3342); Option 1

Email address:

FDIC Information and Support Center

Mailing address:

Deposit Insurance Unit
National Center for Consumer and Depositor Assistance (NCDA)
550 17th Street, NW
Washington, DC 20429

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Freedom of Information Act (FOIA)

The FOIA is a federal statute which affords any person the right to obtain federal agency records unless the records (or a part of the records) are protected from disclosure by any of the nine exemptions contained in the law or by one of three special law enforcement record exclusions.

Persons requesting records from the FDIC will be charged for the direct costs of search, review and duplication, unless such costs are less than $10.00. See our FOIA Service Center and fee schedule for additional information.

Phone numbers:

202-898-7021

703-516-1004

Email address:

Use the online Electronic FOIA Office - Request Form. Center

Mailing address:

Federal Deposit Insurance Corporation
FOIA/Privacy Act Group, Legal Division
550 17th Street, NW
Washington, DC 20429-9990

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Media Requests

Any requests for interviews, quotes or other media-related information must be sent to the Office of Communications.

Phone number:

202-898-6993

Email address:

MediaRequests@fdic.gov

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Office of Inspector General Hotline

The Office of Inspector General promotes the economy, efficiency, and effectiveness of FDIC programs and operations and protects against fraud, waste, and abuse to assist and augment the FDIC's contribution to the stability of, and public confidence in the nation's financial systems.

Individuals who contact the Inspector General Hotline via electronic mail are not anonymous to Hotline staff and cannot be assured of confidentiality due to the non-secure nature of electronic mail systems.

Toll-free number:

800-964-3342

Email address:

oighotline@fdicoig.gov

Mailing address:

Federal Deposit Insurance Corporation
Office of Inspector General
3501 North Fairfax Drive
RM# VA-D-9069
Arlington, VA 22226

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Ombudsman

The Office of the Ombudsman researches questions and complaints from bankers, the general public,and FDIC employees and responds in an impartial, confidential and timely manner.

Toll-free numbers:

877-ASKFDIC (877-275-3342)

TDD: 800-925-4618

Email address:

ombudsman@fdic.gov

Mailing address:

FDIC Office of the Ombudsman
E-2022
3501 Fairfax Drive
Arlington, VA 22226

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Outside Counsel

The FDIC's in-house legal counsel may engage outside counsel to assist it in meeting its responsibility to provide high-quality legal representation and advice in the most practicable, efficient and cost-effective manner.

Toll-free numbers:

877-ASKFDIC (877-275-3342)

TDD: 800-925-4618

Email address:

OCMgmtGrp@fdic.gov

Mailing address:

Federal Deposit Insurance Corporation
Legal Division
3501 Fairfax Drive, Room VS-E-6097
Arlington, VA 22226

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Privacy Program

For specific information about all aspects of the FDIC Privacy Program:

Phone:

(703) 516-5500

Email address:

privacy@fdic.gov

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Public Information Center

The FDIC Public Information Center is the primary point of contact for distribution of FDIC printed materials. It receives, processes, stores, and distributes materials offered through the FDIC Online Catalog. Publication requests are accepted at the FDIC Public Information Center by telephone, fax, letter, email, or in person.

Telephone numbers:

Toll-free:877 275-3342

Local: 703 562-2200

Fax: 703-562-2296

Email address:

publicinfo@fdic.gov

Mailing address:

Federal Deposit Insurance Corporation
Public Information Center
3501 North Fairfax Drive
Room E-1021
Arlington, VA 22226

Hours of operation:

9:00 am - 4:00 pm (EST)
Monday - Friday

Walk-in service is available at the mailing address location.
Onsite visits are by appointment only.

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Regulations and Laws

The FDIC maintains an online collection of regulations, statutes, and other materials pertaining to insured depository institutions. The collection is commonly referred to as the "Rules and Regs." The Rules and Regs are available only online.

Telephone number:

877-ASKFDIC (877-275-3342)

Email address:

regs@fdic.gov

Mailing address:

Federal Deposit Insurance Corporation
Office of the Executive Secretary
550 17th Street, N.W.
Washington, D.C. 20429

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Procuring Goods and Services

Get information on the FDIC’s acquisition process and practices for procuring goods and services.

Toll-free number:

877-ASKFDIC (877-275-3342)

Email address:

asbpolicy@fdic.gov

Mailing address:

Federal Deposit Insurance Corporation
Division of Administration
3501 North Fairfax Drive
Arlington, VA 22226

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Small Business Hotline and Assistance Form

The small business hotline is for inquiries about policies and financial institutions; and referrals to other government agencies and information resources.

FDIC Small Business Hotline:

1-855-FDIC-BIZ(1-855-334-2249)

Hours of operation:

8:00 am - 8:00 pm (EST)
Monday - Friday

9:00 am - 5:00 pm (EST)
Saturday and Sunday

We will respond to inquiries about policies and financial institutions under the FDIC's jurisdiction as well as make referrals to other government agencies and information resources or you can use the Business Assistance Form.

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Supervision and Examination Information

Get information on policies and procedures about bank examinations.

Email address:

supervision@fdic.gov

Mailing address:

Federal Deposit Insurance Corporation
Division of Risk Management Supervision
550 17th Street, N.W.
Washington, D.C. 20429

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